Front Desk Executive 33 views1 application

Duties
• Managing front desk by attending to guests & answering telephone calls
• Attending to arrival and departure procedures of guests of the hotel
• Attending to emails of the organization and directing to appropriate quarters
• Supervises housekeeping staff in enforcing cleanliness of the office and its environs
• Provide administrative support to Unit Heads
• Manages and attends to utility, stationary and other requirements
• Follows up and prepares stock report on monthly basis
• Keep and update records and files
• Attends to transport, travel and visa arrangement of staff and guests
• Liaises with Administration Unit in following up on certification and compliance matters
• Performs any other work related duties assigned by Immediate Supervisor

Competencies & Skills
• Strong Organizational skills and multi-tasking abilities
• Knowledge of office management and basic bookkeeping
• Strong inclination for compliance, policies and procedures
• Proficient in English Language (verbal and written)
• MS Office Applications
• Problem-solving skills
• Customer service orientation

Experience in the hospitality sector similar  as working Knowledge of front office operations is preferred.

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