Food & Beverage Officer

Duties

• Manages operations of all outlets (swimming pool, conference rooms, restaurant) within budgeted guidelines and highest standards
• Establishes targets, Key Performance Indicators, policies and procedures of operations
• Develops and implements an ownership environment with emphasis on teamwork and motivation
• Interfaces with clients and customers, develops system of identifying customer needs and proactively responds to all concerns
• Develops a continuous improvement system aimed at upgrading service for all outlets
• Works with Head Chef in designing exceptional menus for  restaurant and events
• Leads and trains F&B team on operational and HSE protocols
• Reports on sales, operations and productivity

Competencies & Skills

• Proven food and beverage management experience
• Strong acumen for marketing
• Working knowledge of MS Office Applications, restaurant management software, front desk management software )
• Ability to spot and resolve problems efficiently
• Efficient in delegating multiple tasks
• Communication and leadership skills
• Up to date with food and beverages trends and best practices
• Ability to manage personnel and meet financial targets
• Guest-oriented and service-minded

Qualification & Experience

• A minimum of five (5) years working experience, 3 or which should be in full time catering.