Operations Officer

Job Expired

Reporting to the Hotel Manager, the Operations Officer is oversees the sales function and day-to-day operations of the Hotel.

Key Responsibilities

  • Leads the sales team in meeting the hotel’s sales targets and objectives
  • Works with relevant stake holders in establishing strategies, plans and programs to increase revenue and enhance customer experience.
  • Oversees publicity and social media activities of the hotel.
  • Works with all department managers in meeting daily operational objectives
  • Establishes and maintains standards for staff performance and customer service make sure operations are running smoothly in tandem with one another.
  • Anticipate all guest needs and respond promptly & accordingly
  • Leads planning and implementation of daily meetings and reports
  • Monitors operations of other departments in meeting departmental deliverables

More Information

  • This job has expired!
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