SENIOR COMMUNICATIONS MANAGER

 Senior Communications Manager

 Reporting to the Chief Executive Officer and responsible for a team of six (6) communication professionals, the Senior Communications Manager  leads the communications  team of the organization.

Responsibilities and Duties:

 Concept and proposal development

• Gathers data on client communication needs to inform the development of appropriate communication concepts and proposals to meet their needs
• Develops Communication proposals, concepts, strategies and plans for clients. This should include concepts, proposals, strategies and plans for digital communication.
• Presents strategies, concepts and proposals to clients

 Client Communication Needs Analysis 

• Examines annual operational/marketing plans of clients to determine their communication needs
• Support clients to undertake their  Editorial Material development (Speeches, Press Releases, Frequently Asked Questions (FAQs), Feature articles, Newsletter sand Brochures) 
• Attends to client support by undertaking the following;
• Spokesperson preparation  works  with  clients  to  identify  and  train  appropriate  spokespersons  effectively on client messages
• Support Channel selection and deployment
• Works with clients to select appropriate channels for delivering on messages and activities.
• Awareness and knowledge creation
• Provides required support to clients in generating awareness and knowledge about their products and services
• Supports clients with building, managing and sustaining relationships with stakeholders.
• Media management and relationship building.
• Supports client with media relations and management as follows: Information sharing.
• Provides information on client’s operations to the media.
•  Arranges press coverage for clients’ activities as required.
•   Cultivates and maintains good relationships with the media.

• Technical communication support to Business Development
• Product  development.

• Advise on new and develop new product and service offerings for the organisation.
• Proposal Development.
• Develop technical proposals for pitching to potential clients and in response to Request for Proposals.
• Participate in pitching for new assignments

• Community Relations 
• Develop and oversee the implementation of effective community relations plans including the following:

• Formative research.
• Strategy development – information and programme communication Development and implementation of CSR policies, programmers etc
• Develop Communication Research Concepts instruments

• Oversees the delivery of Communication Research with reports that include analysis and interpretation of data with relevant recommendations.

• Planning and Reporting 
• Develops annual plans from which weekly, monthly and quarterly reports.
• Prepares reports on work done for clients as required.
• Supervises the preparation of reports on work done for clients by staff of the department.

• Supervision/People Management
• Provides technical communication input to the work of components in the Communications Department

• Directly supervises the development and implementation of annual, quarterly, monthly and weekly plans
• Supports the development of reports on the work of the department
• Undertakes performance reviews of assigned staff
• Assists in the evaluation and development of technical capabilities of the Communications staff